At least 54 percent of companies utilize third-party support teams for connecting with the customers, and over a third of the small-sized businesses hire software development companies to outsource their processes. Also, 59 percent of companies feel that reduced costs are the most important benefit of outsourced software development.
Now, the benefits of hiring an offshore company for software development is well-established. But how would you hire the right company and work with your new outsourcer? Here are a few pointers that would help you find some direction in this regard.
Tips on hiring an offshore software development company
A lot rides on the shoulders of that offshore software development company you are going to hire. Thus, it is important to keep a few things in mind when giving your nod to a company.
Define the scope of work clearly
You need to clearly put down the business goals of the company, outline its needs, and list out the possible solutions that can help the company attain its goals. Regardless of whether you’re a new business or start-up, here are a few questions that you need to answer in this regard:
- What does the company have to outsource right away?
- What are the solutions you’re searching for?
- What can you learn and adopt from your competition?
The questions help in figuring out the issues you’re trying to address and will define a clear path for you to follow in order to solve the issues and outline your business goals. It will help in making most of this collaboration you’re heading to.
Search for the right expertise
You are basically searching for the right kind of expertise if you are planning to hire an outsourcing company. Narrow down your choices based on your criteria and evaluate each prospect on:
- The varied skill sets their teams have
- Domain or industry knowledge they have
- Their previous experience in solving business challenges
- The immediate problem-solving skills and technical expertise they bring
- How fast they can help your company to scale
Market reputation of the outsourcer
The first rule of a successful business is to never compromise on quality. Thus, you wouldn’t want to work with a company that does so. Lack of any work ethic, inadequate communication and project management, and missing deadlines aren’t acceptable in any outsourcer. So, what you need is a thorough background check.
In the hyper-connected world of today, background checks aren’t hard to do. There are multiple platforms and companies that can help you in checking the credibility of an outsourcer that you’re planning to hire. It is also completely acceptable to ask for references.
Being transparent in the finance department
Both you and the outsourcer are in it for monetary gains. So, you need to lay down all the figures and facts about financial matters beforehand. Outline what you’re paying for, the amount, milestones, timelines, and even penalties.
Before all that, remember that quality services do not come at the cheapest price. But at the same time, affordable prices set by new players should not make you exclude them from the business. The important thing is to check the market reputation and get a good deal when you’re satisfied with the things you hear and read about them.
Protecting your intellectual property and data
Digitalization comes with as many dangers as benefits. A good relationship with an outsourcer starts with intellectual property protection and digital security.
When you decide to share crucial business details with your chosen outsourcer, you need to make sure that it’s well protected. Smooth and glitch-free functioning starts with a legally binding non-disclosure agreement. Additionally, make sure that regular network security checks and audits are carried out to ensure data security.
Tips to work with an offshore software development company
After you have your team that you’re about to work with, it’s time to build a good relationship with them. Now, it will take a while to get into a rhythm with the team. So, here are a few tips on working with an offshore software development company:
Create information milestones to follow:
Setting up information milestones is one of the first things to do when working with a new team. You are with an Agile team that has daily updates to share with you at different stages in the process of software development. Make sure that you get regular updates on the progress the team has made.
Periodic interactions are important because they ensure that the final product matches the exact specifications, remains within the previously decided budget, and gets delivered on time.
Make smaller beginnings:
When you are trying to expand your operations, it’s hard to resist the urge to go big. But your best bet is to take small steps before working up to a bigger team. Begin with a smaller project – more specifically, something that doesn’t play such a huge role in the daily function or profits of your company. In this way, if anything goes wrong, your present client list and production isn’t affected.
When you have a small team of programmers and a smaller project, assessing the outsourcer on the job will be easier. Also, it’ll help secure buy-ins with the ones at the company who are still not open to the plan of outsourcing.
Get the infrastructure in order:
When it comes to outsourcing product development, several basics have to remain in place. And infrastructure is one of those factors.
One of the main problems faced by the onsite teams is that they face a serious lack of proper communication system when trying to connect with the offshore developers. It can be administrative problems like the lack of a conference room for meetings or obsolete conferencing tools. These are the issues that you need to sort out before any project ends up going live.
Hopefully, you have a better idea about hiring and working with an offshore team now. So, go ahead and put your knowledge to good use, and hire the right team without worries.